What forms of payment does Back Bay Veterinary Hospital accept?

In an effort to keep our fees as low as possible, we require that all services be paid for when rendered. First time clients will pay in cash or credit card on their initial visit. As a convenience to our clients, we accept cash, Visa, MasterCard, American Express, Discover Card, as well as Care Credit. We do not accept checks from new clients and we do not offer any payment plans.

Why is blood work important before surgery?

Before anesthetizing your pet, we recommend pre-anesthetic blood testing be performed in order that we may maximize patient safety and alert the doctors to the presence of anemia, dehydration, diabetes, kidney disease, and/or liver disease, any or all of which would complicate the procedure. These conditions may not be protected from physical examination alone. These tests are similar to those your own physician would run were you to undergo a surgical procedure requiring general anesthesia. In addition, the results of these tests may be useful later as a baseline comparison in the event that your pet’s health status changes.

Does BBVH offer low-cost vaccinations?

Yes, we do.

Should I brush my pet’s teeth?

Yes. It helps in the prevention of periodontal disease and the buildup of calculus and plaque. We recommend using special dog or cat toothpaste because human toothpaste has detergent in it, which can cause nausea. You should brush two times a week.

How much exercise does my dog need?

The need for physical activity varies greatly among breeds, and also among individual dogs. A toy terrier may get enough exercise from bouncing around an apartment, but a hunting hound needs a great deal of activity. Try to provide regular exercise daily. If you plan long periods of strenuous work, give the dog rest stops for food and water several times during the day. Outdoor dogs get much more exercise than indoor pets, since their social habits keep them patrolling and defending their territories constantly. To stimulate indoor dogs to be more playful, provide toys. Two dogs will practically exercise themselves playing together.

At what age should housetraining begin?

Most people take home puppies around the age of 8 weeks and, given that, it’s really never too early to start housetraining. One of the best ways to get started is to pick up your puppy if you notice him starting to go the bathroom and carry him outside where you want him to go. Be sure to reward him well, and he’ll no doubt begin to learn simply by association. Just keep in mind that housetraining can take a great deal of patience and understanding.

What can I bring with my pet while they board with you?

If you would like to keep your pet on the same diet, you are more then welcome to bring their food; anything else, we HIGHLY RECOMMEND you keep with you. We have plenty of blankets/comforters to make your pet feel right at home. Back Bay Veterinary Hospital is not liable for any lost property if you choose to bring any paraphernalia (e.g. blankets, toys, comforters) for your pets.

How can I pick up medication for my pet without waiting for it to be filled?

Give us a call and let us know you need a prescription filled and we will be happy to go ahead and process your request.